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Terms of Service

Last updated: April 23, 2026
Effective worldwide

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Nexus Systems B.V. ("we," "our," or "us") governing your use of our platform and services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Definitions

  • "Platform" means our web-based application and associated services
  • "Services" means all products, features, and functionality offered by us
  • "User" means any individual or entity that accesses or uses our Platform
  • "Content" means any data, information, or materials uploaded to our Platform
  • "Subscription" means the paid access to our Services

3. Description of Services

Our Platform provides AI-powered quiz generation and behavioral analytics tools for e-commerce businesses. Our Services include:

  • AI-powered quiz creation and customization
  • Behavioral data collection and analysis
  • Customer segmentation and targeting
  • Performance analytics and reporting
  • Integration with third-party e-commerce platforms
  • Customer support and technical assistance

4. User Accounts

4.1 Account Creation

To access certain features of our Platform, you must create an account. You agree to provide accurate, current, and complete information during the registration process.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for other conduct that we determine to be harmful to our Platform or other users.

5. Acceptable Use Policy

You agree not to use our Platform to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use automated tools or scripts without permission
  • Collect or harvest user data without consent
  • Engage in fraudulent or deceptive activities

6. Intellectual Property

6.1 Our Intellectual Property

All content, features, and functionality of our Platform, including but not limited to software, algorithms, designs, and trademarks, are owned by us or our licensors and are protected by intellectual property laws.

6.2 User Content

You retain ownership of content you create or upload to our Platform. By using our services, you grant us a limited license to use, store, and process your content solely for providing our services.

6.3 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Platform for your business purposes.

7. Payment Terms

7.1 Subscription Fees

Access to certain features requires a paid subscription. Fees are billed in advance and are non-refundable except as expressly stated in our refund policy.

7.2 Billing

You agree to provide accurate billing information and authorize us to charge your payment method for all fees incurred. You are responsible for all charges incurred under your account.

7.3 Price Changes

We may change our subscription prices at any time. Price changes will be communicated in advance and will not affect existing subscriptions during their current billing period.

8. Data Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Platform, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.

9. Service Availability

9.1 Service Level

We strive to maintain high availability of our Platform but do not guarantee uninterrupted service. We may perform maintenance or experience outages.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Platform at any time with reasonable notice to enterprise customers.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Platform.

Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of our Platform, violation of these Terms, or infringement of any rights of another party.

12. Termination

12.1 Termination by User

You may terminate your account at any time. Upon termination, your access to our Platform will cease immediately.

12.2 Termination by Us

We may terminate or suspend your account immediately for violations of these Terms. Upon termination, all rights granted to you will cease.

12.3 Data Retention

After termination, we may retain your data as required by law or for legitimate business purposes, subject to our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of The Netherlands, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in The Netherlands in accordance with the rules of the Netherlands Arbitration Institute (NAI).

Before initiating arbitration, you agree to first contact us to attempt to resolve the dispute informally.

15. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through our Platform. Continued use after changes constitutes acceptance.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and us.

18. Contact Information

If you have any questions about these Terms, please contact us:

Contact person:Jonathan Yorks
Address:Amsterdam, The Netherlands